ASB Team Leader

ASB Team Leader
Temporary, 5 months+
£35 Umbrella
South London

Hamilton Woods Associates are currently recruiting for an ASB Team Leader on a temporary basis, initially for 5 months for an organisation to tackle high risk ASB cases.

Duties of the ASB Team Leader role will include, but is not limited to:

• Provide a responsive, customer-focused service on anti-social behaviour and community safety.
• Ensure continuous improvement and compliance with policy, procedures and legislation.
• Lead and support the Community Safety Team to deliver a high-quality service.
• Monitor workloads, performance and service standards across the team.
• Review caseloads, address underperformance and quality-check ASB reports.
• Work with managers to improve resident satisfaction in ASB case handling.
• Build strong relationships with partner agencies to tackle ASB.
• Manage enquiries and complaints in line with policy.
• Participate in a 24/7 emergency duty rota.

Essential Requirements for the ASB Team Leader:

• Extensive experience within anti-social behaviour
• UK Driving Licence
• Basic DBS

To be considered for this exciting role, please contact Lucie Houston – Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.